Frequent Asked Question

Please refer to our FAQ section to find out your question

Registration

How do I use MyInspector to make an appointment online?

Firstly, you need to log on to website www.myinspector.com create an account with a valid e-mail address.


You may register the account under an individual’s name or a company’s name. Follow the registration process shown on the screen for registration of an individual or a company account.


After registration, customer will receive the confirmation via e-mail.

What if I cannot log in to the account or forget the MyInspector account password?

You can change the password at any time by clicking on the “Forgot Password” link. If you do not receive a confirmation e-mail for your password, please log out and log in once again to the MyInspector account, then check on the registered e-mail

What is the difference between an individual account and a company account?

Individual Account

Account that need to register by private individuals (individuals) and for inspection of private vehicles.


Company Account

Account that need to register by business entity established under the Business Registration Act 1956.


Commercial vehicles and public service vehicles like taxi, hired and drive, etc, need to register as Company Account.


NOTE: For Company Account, customer need to register at MyInspector website.

Make Appointment

For company with few subsidiaries, does it have a limit to register and log in to MyInspector?

There is no limit. Please ensure that company documents are sufficient for the registration process


You may register the account under an individual’s name or a company’s name. Follow the registration process shown on the screen for registration of an individual or a company account.


After registration, customer will receive the confirmation via e-mail.

What are the required documents need to register as a MyInspector user?

Individual Account - No documents needed


Company Account


  • The attachment of SSM / Form 9
  • Authorisation Letter – is an official letter verified by the Company Manager that authorised the PIC to make an appointment

NOTE:

  • For an optimal site experience, please attach document in PDF format. (Maximum size limit 2MB)
  • Company Registration Number matched with attached documents.
  • All information at the authorisation letter is complete (the sample of Authorisation Letter can be referred to information icon at MyInspector website)